1. SUBJECT AND SCOPE OF THE AGREEMENT
This Agreement regulates the terms and conditions regarding the connection of physical and/or virtual servers delivered by the CUSTOMER to the SERVICE PROVIDER for hosting, to the internet environment using the infrastructure located in the SERVICE PROVIDER's data center, and/or the leasing of physical or virtual (cloud) servers provided by the SERVICE PROVIDER to the CUSTOMER.
2. DEFINITION OF THE PARTIES
2.1. SERVICE PROVIDER: Is the organization that provides the hosting infrastructure, manages the server environment, provides internet connection, and offers services to the CUSTOMER within the scope of the performance of this agreement.
2.2. CUSTOMER: Is the real or legal person who receives services from the SERVICE PROVIDER by hosting or leasing servers, and who maintains control over content and data.
3. SCOPE OF SERVICE
3.1. The SERVICE PROVIDER shall inform the CUSTOMER upon receipt of payment for the services purchased by the CUSTOMER and shall make the relevant services available to the CUSTOMER.
3.2. The SERVICE PROVIDER shall remedy malfunctions that may occur in physical servers within 1 (one) business day from the date such malfunction is reported in writing by the CUSTOMER. In case of physical malfunctions in virtual servers, the SERVICE PROVIDER shall transfer the virtual server to another physical server within 4 hours.
3.3. Although the SERVICE PROVIDER provides all necessary infrastructure for the continuity of the service, it cannot be held responsible for interruptions caused by internet providers and for malfunctions and delays that may occur beyond its control.
3.4. The SERVICE PROVIDER may, if necessary, interrupt the operation of the system for periodic maintenance and other work required for the continuity of the service; however, in such cases, the SERVICE PROVIDER shall inform the CUSTOMER in advance via e-mail. The CUSTOMER accepts that this notification may not be possible in emergency situations.
4. PRICING AND PAYMENT TERMS
4.1. The monthly/annual fee for the service is notified to the CUSTOMER in writing, on the website, and/or via e-mail at the time of the agreement. Amounts stated in United States Dollars (USD) shall be converted to Turkish Lira (TRY) based on the effective selling rate of the Central Bank of the Republic of Türkiye on the date of purchase and shall be collected from the CUSTOMER.
4.2. The SERVICE PROVIDER reserves the right to collect the service fee from the credit card information provided by the CUSTOMER at the time of order upon the CUSTOMER's acceptance of this agreement. Invoices shall be sent to the CUSTOMER's e-mail account and/or viewable on the website.
4.3. In case of failure to pay the fees within the due period, a monthly default interest of 3% (three percent) shall be applied, and the CUSTOMER agrees that this interest rate is not excessive. If payment is delayed for more than 15 (fifteen) days for annual services or 7 (seven) days for monthly services, the SERVICE PROVIDER reserves the right to suspend the service, restrict access, delete data, and unilaterally terminate the agreement.
4.4. The SERVICE PROVIDER has the right to transfer payment information related to the CUSTOMER's payment to the institution processing the payment.
5. CUSTOMER'S OBLIGATIONS
5.1. The CUSTOMER undertakes that all content hosted and activities carried out on the servers allocated within the scope of this agreement comply with applicable legislation.
5.2. The CUSTOMER is responsible for fulfilling the following obligations completely:
5.3. The CUSTOMER cannot engage in activities such as illegal sharing, child abuse, terrorist propaganda, obscenity, personal data infringement, or hosting pirated software via the servers. In such a case, the SERVICE PROVIDER has the right to immediately suspend the service and unilaterally terminate the agreement.
5.4. The CUSTOMER is personally responsible for the security of the access information provided to them and for not disclosing it to third parties.
5.5. The CUSTOMER accepts, declares, and undertakes to immediately compensate the SERVICE PROVIDER for any damages incurred by the SERVICE PROVIDER if the SERVICE PROVIDER is exposed to legal, administrative, or criminal proceedings due to any use contrary to this article and/or relevant legislation.
6. LIMITATION OF SERVICE PROVIDER'S LIABILITIES
6.1. The SERVICE PROVIDER takes reasonable technical measures to ensure that the services it provides are reliable and uninterrupted. However, it cannot be held responsible for direct or indirect damages that may arise in the following situations:
6.2. The total liability of the SERVICE PROVIDER shall in no event exceed the service fee paid by the CUSTOMER in that month.
7. CONFIDENTIALITY PROVISIONS
7.1. The Parties undertake not to share any commercial, technical, financial, and operational secrets belonging to each other with third parties during and after the term of this agreement.
7.2. Except for legal obligations, this information may only be shared with third parties with the prior written consent of the relevant party.
8. PROTECTION OF PERSONAL DATA (GDPR)
8.1. The SERVICE PROVIDER undertakes to act in accordance with Law No. 6698 on the Protection of Personal Data and relevant legislation.
8.2. Personal data provided or hosted by the CUSTOMER is processed solely for the purpose of providing the service. The SERVICE PROVIDER shall not share, transfer, or sell this data to third parties.
8.3. The CUSTOMER accepts that all legal responsibility for personal data processed in its systems belongs to it as the data controller and that it shall not hold the SERVICE PROVIDER responsible for any claims or demands.
8.4. The SERVICE PROVIDER is obliged to take technical and administrative measures to ensure the security of personal data.
9.1. Since the server leasing, hosting, and all other services provided under this agreement are digital infrastructure-based and custom-configured services, they may be refunded without any justification or penalty, upon written request by the CUSTOMER within 3 (three) days following the purchase of the service. After this period, the right of refund ceases. In monthly services, no refund shall be made for the service fee if the service is withdrawn from or canceled at any stage of the usage period.
9.2. In the event that the CUSTOMER experiences technical problems due to the service during the service period, and this situation is reported in writing to the SERVICE PROVIDER and it is technically determined that the problem originates from the SERVICE PROVIDER, the SERVICE PROVIDER may offer alternative solutions such as partial refund or extension of the service period, at its discretion.
9.3. This article is valid in cases where the party receiving the service acts for commercial or professional purposes. If the service recipient has the status of consumer, the provisions of Law No. 6502 on Consumer Protection and relevant legislation are reserved.
10. SERVICE PROVIDER'S UNILATERAL TERMINATION RIGHT
10.1. In the following cases, the SERVICE PROVIDER may immediately terminate the agreement and cease the service without any warning:
11. TERMINATION OF THE AGREEMENT AND RESCISSION
11.1. Termination by Expiration: The agreement shall automatically terminate when the service period agreed upon between the parties expires and the agreement is not renewed.
11.2. Mutual Termination: The parties may terminate the agreement without stating any reason by providing written notice 15 (fifteen) days in advance for annual services and 7 (seven) days in advance for monthly services. In this case, payments made by the CUSTOMER in advance shall not be refunded.
11.3. Data Deletion: After the termination of the agreement for any reason, the SERVICE PROVIDER has no obligation to store the CUSTOMER's data. (However, system access logs and similar data that must be retained due to legal obligations may be preserved for the periods specified in the relevant legislation.) The CUSTOMER is responsible for backing up data before the termination of the agreement.
12. FORCE MAJEURE
12.1. The following situations and other similar extraordinary circumstances are considered force majeure:
12.2. The party unable to fulfill its obligations due to force majeure must immediately inform the other party in writing. If the force majeure event exceeds 30 (thirty) days, either party may terminate the agreement.
12.3. In the event that this agreement cannot be implemented or delays occur due to force majeure, the parties shall hold each other harmless from any damages that may arise.
13. DISPUTE RESOLUTION AND AUTHORIZED COURTS
13.1. In disputes arising from the implementation of this agreement, the parties undertake to primarily seek reconciliation.
13.2. If reconciliation cannot be reached between the parties, Ankara Courts and Enforcement Offices shall be authorized.
13.3. This agreement is subject to Turkish Law.
14. NOTIFICATIONS AND COMMUNICATIONS
14.1. The addresses specified in the agreement for the parties are accepted as notification addresses. Changes in these addresses shall not be valid unless notified to the other party in writing.
14.2. Notifications made via electronic mail shall be deemed as written notifications and accepted as valid.
14.3. The CUSTOMER accepts that notifications such as payment reminders, service status, and termination will be made via e-mail.
15. EFFECTIVE DATE, TERM OF THE AGREEMENT AND SIGNATURE
15.1. This agreement has been prepared electronically on Jul 2, 2025 and entered into force upon electronic approval by the parties.
15.2. Term of the Agreement
15.2.1. The term of the agreement for services offered annually is 12 (twelve) months. The agreement shall automatically renew unless either party gives notice of termination 15 (fifteen) days before the end of this period. The service fee may be updated at the end of the specified period. The SERVICE PROVIDER shall notify the new prices in writing at least 20 (twenty) days before the end of the term.
15.2.2. The term of the agreement for services offered monthly is 1 (one) month. The agreement shall automatically renew unless either party gives notice of termination 7 (seven) days before the end of this period. The service fee may be updated at the end of the specified period. The SERVICE PROVIDER shall notify the new prices in writing at least 10 (ten) days before the end of the term.
15.3. The parties declare that they have read, understood, and accepted all articles, provisions, and terms specified in this agreement.
SERVICE PROVIDER
Title: Kor Bilişim Bilgisayar Emlak Danışmanlık Mh. Rek. Eğt. Pz. İth. İhr. San ve Tic. Ltd. Şti.
Address: Doğan Taşdelen Cd., 3001. Sokak, No:29 Çayyolu, Çankaya, Ankara/Türkiye
Tax Office: DoÄŸanbey Vergi Dairesi, Ankara
Tax Number: 577 048 9619
Officer: <Seller Name>
Date: Jul 2, 2025
CUSTOMER
FullName and Title: <Company Name>
Tax Number: <Tax Number>
Address: <Customer Address>
Passport Number: <Customer Identification Number>
Officer: <Customer Name>
Date: Jul 2, 2025
Book a Meeting
Copyright 2024-2025 © www.core.gen.tr