Common questions
Frequently Asked Questions
What people ask us before they buy: what we run, what it costs, how support works and what happens if it does not suit you.
What type of cloud services do you offer?
We provide a comprehensive suite of cloud computing solutions, including Infrastructure as a Service (IaaS). Our IaaS offering allows you to provision virtual servers, storage, and networking resources on demand. You may read more about IaaS by the following link.
Cloud TransformationWhat are the benefits of using your cloud computing solutions?
Our cloud computing solutions empower businesses with scalability, cost savings, enhanced security, and improved reliability. You can scale your resources up or down as needed, paying only for what you use. Our secure infrastructure protects your data from threats, and our high availability ensures minimal downtime.
How do I choose the right cloud service for my needs?
Our team of experts can guide you through a consultation to determine your specific requirements and recommend the most suitable cloud services. We'll consider factors like your workload, budget, scalability needs, and security considerations. You may book a meeting by clicking at the bottom this page for your free consultation.
What infrastructure technologies do you use?
We produly leverage GNU/Linux operating system on our cloud with other well-known open-source cloud softwares to provide a robust and scalable infrastructure for our services.
Do you offer support for specific programming languages or software applications?
We support a wide range of popular programming languages and frameworks, including Python, Java, Node.js, .NET, and PHP. Our cloud platform is designed to be flexible and adaptable to various software applications.
What are your pricing plans?
Our pricing is tailored to meet the diverse needs of our customers. We offer flexible monthly and annual subscription models to suit different budgets and usage patterns. You may see our offers once you register; our price list is available on our online shop.
Can you set the software up for us?
Yes. Most of our products can be ordered together with one-time services — installation, migrating your existing data and training the people who will use it. You choose them while placing the order, each is charged once and never billed again, and buying one opens a work order you can follow from your panel.
Can I really do everything myself, without a sales call?
Yes. The price list is public, the catalogue carries its prices, you put what you need in a cart and pay inside the panel. Machines, storage, networks, addresses, DNS and VPN are set up for you the moment the payment lands. Nobody has to phone you first.
What is the assistant, and what can it do?
A chat inside the panel that can see your own account and act on it: which machines you have and how they are, what you are subscribed to, what the account owes. It can start, stop and restart a machine, and it can order and resize — but never on a figure of its own: every price comes from a quote the system built, and every change waits for your approval on a card. On the public website the same assistant helps you choose what to buy.
Cloud TransformationDoes talking to the assistant cost anything?
No. The assistant is a service we run and pay for. Chatting with it, on the website or in the panel, costs your account nothing.
Which currency do I pay in, and is VAT included?
Prices are listed in US dollars. VAT (20%) is worked out on each line of the order and shown before you pay; your card is charged in Turkish lira at the central bank rate of the day, and both figures are on the order. Paying from a credit balance on the account works the same way, and credit is invoiced when you buy it, never again when you spend it.
Can more than one person use our account?
Yes. Invite the people who work on the account, each with a login of their own, and set what each may do separately for the cloud, billing, DNS, tickets, the shop and the account itself. The person who settles the invoices does not have to be the person who can delete a machine, and every change is written to an audit trail you can read.
Is there an API?
Yes. Issue yourself a personal access token from the panel, choose the abilities it carries, and use the REST API; its description is published, so a client can be generated. The same cloud is also offered to your own AI tooling over MCP, with the same tokens and the same limits.
Which languages does the panel speak?
Turkish, English and Arabic. The panel, the assistant and the mail it sends you are in the language you choose, and Arabic is laid out right to left throughout.
Do you offer a money-back guarantee?
Yes, we offer 7 (seven) days money-back guarantee to allow potential customers to experience the benefits of our cloud solutions.
What is Referral Program?
Our referral program pays you account credit once the people you introduce settle their second invoice and we have checked the introduction.
- Invite someone from My Account -> Referrals; they receive an invitation by email,
- They register with your invitation and get 10% off their first 3 months,
- Once they have settled 2 invoices we check the introduction, and USD 25.00 is added to your account balance,
- The credit is spendable on anything in the shop and stays valid for 12 months,
- Up to 10 rewards per year, one per person you introduce.
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